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app:faq:app_is_stopped_in_background [2018/07/31 10:22] – created admin | app:faq:app_is_stopped_in_background [2020/04/28 08:15] – luckytown | ||
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====== Why is the Kurviger App stopped / killed or why is the GPS signal lost in Background ====== | ====== Why is the Kurviger App stopped / killed or why is the GPS signal lost in Background ====== | ||
- | In the last time we (and many other apps) have seen issues with battery optimization techniques that some device manufacturers add to their devices. These battery optimization techniques try to save battery by limiting the execution of apps that run in the background. This can be: disable GPS, disable mobile network, stop the app, or kill the app. | + | In the last time we (and many other apps) have seen issues with battery optimization techniques that some device manufacturers add to their devices. These battery optimization techniques try to save battery by limiting the execution of apps that run in the background. This can include: disable GPS, disable mobile network, stop the app, kill the app, or limit the functionality in different ways. |
- | If the Kurviger app (or any other app) does not work properly after you minimize, lock the screen, or the display turns off, then this is usually because your smartphone tries to save battery. Different manufacturers use different techniques that are different to the default Android battery management | + | If the Kurviger app (or any other app) does not work properly after you minimize, lock the screen, or the display turns off, then this is usually because your smartphone tries to save battery. Different manufacturers use different |
- | Below is an alphabetical | + | Below is a list of manufacturers that use battery optimization techniques and how to disable them, there is also a great online resource that can be found in [[https:// |
===== Huawei / Honor (EMUI) ===== | ===== Huawei / Honor (EMUI) ===== | ||
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You can try the following settings: | You can try the following settings: | ||
- | * '' | + | * Settings, Battery, Battery-Start, |
- | * '' | + | * Settings, |
- | * '' | + | * Start Kurviger, press on the square symbol in the Android bar on the bottom |
- | * Go to the list of recent apps and click the lock next to the Kurviger app. | + | |
- | [[https:// | + | [[https:// |
+ | |||
+ | Huawei P10, Feb 12, 2019: Without any further changes to any settings, Kurviger Pro now continues to run in the background on my Huawei P10 after the display is turned off. Something must have changed Huawei. EMUI 8.0; Android 8.0, Build VTR-L09 8.0.0.384(C432) | ||
+ | |||
+ | Honor View 20, April 28, 2020: If you use the tips from [[https:// | ||
===== HTC ===== | ===== HTC ===== | ||
Power saving mode needs to be turned off (Standard and Extreme). | Power saving mode needs to be turned off (Standard and Extreme). | ||
+ | |||
+ | Go to '' | ||
+ | |||
+ | Also see the [[https:// | ||
+ | |||
+ | ===== LG ===== | ||
+ | |||
+ | Go to '' | ||
+ | |||
+ | ===== Oneplus ===== | ||
+ | |||
+ | Go to '' | ||
===== Samsung ===== | ===== Samsung ===== | ||
- | Samsung uses different menus in different Android versions, so the settings might be placed a bit differently on your device. | + | Samsung uses different menus in different Android versions, so the settings might be placed a bit differently on your device. |
* '' | * '' | ||
* '' | * '' | ||
+ | |||
+ | There seems to be an issue with Android 7 and Android 8, that even if you disable battery optimization, | ||
===== Sony ===== | ===== Sony ===== | ||
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If you see issues with your GPS being lost when you turn off the screen [[https:// | If you see issues with your GPS being lost when you turn off the screen [[https:// | ||
+ | |||
+ | ===== Touch Protector ===== | ||
+ | |||
+ | If you tried everything above and still see issues, then there is the option to use the [[https:// | ||
+ |