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app:faq:app_is_stopped_in_background [2018/07/31 14:52] adminapp:faq:app_is_stopped_in_background [2019/01/04 12:08] admin
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 If the Kurviger app (or any other app) does not work properly after you minimize, lock the screen, or the display turns off, then this is usually because your smartphone tries to save battery. Different manufacturers use different and often custom techniques that are different to the default Android battery management. Some manufacturers are known to exclude some popular apps from their optimization, so some apps might work and other might not, which can be confusing. If the Kurviger app (or any other app) does not work properly after you minimize, lock the screen, or the display turns off, then this is usually because your smartphone tries to save battery. Different manufacturers use different and often custom techniques that are different to the default Android battery management. Some manufacturers are known to exclude some popular apps from their optimization, so some apps might work and other might not, which can be confusing.
  
-Below is a list of manufacturers that use battery optimization techniques and how to disable them. It should be noted, that often, battery optimizations are not a problem, especially if you don't want to use the app in the background. You only need to change it, if you encounter issues during navigation. If you know of any additional setting or other manufacturer that we should include, please let us know. +Below is a list of manufacturers that use battery optimization techniques and how to disable them, there is also a great online resource that can be found [[https://dontkillmyapp.com/|here]]. It should be noted, that often, battery optimizations are not a problem, especially if you don't want to use the app in the background. You only need to change it, if you encounter issues during navigation. If you know of any additional setting or other manufacturer that we should include, please let us know. 
  
 ===== Huawei / Honor (EMUI) ===== ===== Huawei / Honor (EMUI) =====
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 ===== Touch Protector ===== ===== Touch Protector =====
  
-If you tried everything above and still see issues, then there is the option to use the [[https://play.google.com/store/apps/details?id=biz.obake.team.touchprotector|Touch Protector]] app.  This app allows you to keep the display enabled, so the Kurviger app won't be put in the background and battery optimizations won't be enforced. The app allows you to lock the screen it and even to create a black overlay to save energy (especially true for smartphones with OLED screens).+If you tried everything above and still see issues, then there is the option to use the [[https://play.google.com/store/apps/details?id=biz.obake.team.touchprotector|Touch Protector]] app.  This app allows you to keep the display enabled, so the Kurviger app won't be put in the background and battery optimizations won't be enforced. The app allows you to lock the screen and even to create a black overlay to save energy (especially true for smartphones with OLED screens).
  
  • app/faq/app_is_stopped_in_background.txt
  • Last modified: 2020/06/29 08:34
  • by devemux86