I received incorrect voice prompts / turn instructions

You receive incorrect turn instructions, maybe even in the opposite direction? This issue is usually created when importing GPX files. The coordinates in the GPX files might be slightly different to the coordinates mappend OpenStreetMap. Due to that it can happen that a point placed closed to an intersection leads to a very short turn off the road and back. If you watch out for some pitfalls during the GPX import, everything should work as expected, see our tutorial on importing GPX files.

If you did not import a GPX track, but received incorrect turn instructions, then the reason could also be incorrect OpenStreetMap data or maybe a bug in our turn instruction generation. Please feel free to contact us so we can further support you or fix the issue.