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app:faq:navigate_no_voice_prompt [2023/03/23 16:46] – admin | app:faq:navigate_no_voice_prompt [2023/05/02 15:19] – admin | ||
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Here are some tips, if you can't hear any voice output from the Kurviger app. | Here are some tips, if you can't hear any voice output from the Kurviger app. | ||
- | First make sure that you don't have any Bluetooth device connected to your phone. Kurviger supports Bluetooth output, | + | First make sure that you don't have any Bluetooth device connected to your phone. Kurviger supports Bluetooth output, |
+ | |||
+ | Make sure that you enabled the voice output in '' | ||
For this, we recommend to enable the setting '' | For this, we recommend to enable the setting '' | ||
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If you are using a Samsung device, you might be using the Samsung TTS by default. The Samsung TTS by default features less languages. You can install more languages, for example in the Galaxy Store. Alternatively, | If you are using a Samsung device, you might be using the Samsung TTS by default. The Samsung TTS by default features less languages. You can install more languages, for example in the Galaxy Store. Alternatively, | ||
+ | ===== The voice output is not loud enough ===== | ||
+ | |||
+ | First of all, please double check the volume setting of your smartphone. If you are listening to music, make sure that you music player is setup correctly, some music players allow to change the behaviour when a different app speaks, not every music player will stop or reduce its volume. | ||
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+ | In the Android settings, Text to speech Output, you can find a setting '' | ||
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+ | ===== Voice in the background or with a disabled display ===== | ||
+ | |||
+ | Android is very strict when it comes to apps that run in the background.The Kurviger app works in the background, but two things need to be set in order for the app to work perfectly. | ||
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+ | - The location permission for the Kurviger app needs to be set to '' | ||
+ | - You should disable battery optimisation for the Kurviger app. If the battery optimisation is active, Android will stop the Kurviger app after some time and the navigation will stop after some time. Please refer to [[https:// | ||
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+ | {{: |