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app:faq:try_the_app [2018/07/19 15:06] – created admin | app:faq:try_the_app [2020/08/11 07:58] – admin | ||
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- | ====== Is it possible to try the app before buying? Is it possible to get a refund for my purchase? ====== | + | ====== Is it possible to try / test the app before buying? Is it possible to get a refund for my purchase? ====== |
We want you to be happy with the Kurviger Pro app. You can try the app without any risk. All sales of the Kurviger Pro app are handled by Google Play, therefore the Kurviger Pro app is subject to the refund policy of Google Play. | We want you to be happy with the Kurviger Pro app. You can try the app without any risk. All sales of the Kurviger Pro app are handled by Google Play, therefore the Kurviger Pro app is subject to the refund policy of Google Play. | ||
- | If you live in the EEA (European | + | If you live in the EEA (European |
If you live outside the EEA: https:// | If you live outside the EEA: https:// | ||
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If you have any issues with the app, it is worthwhile to have a look at our [[web: | If you have any issues with the app, it is worthwhile to have a look at our [[web: | ||
- | We want you to be happy with your purchase. If the refund through Google Play does not work, you can contact us via email to ask for a refund, please include the date of purchase and the [[https:// | + | We want you to be happy with your purchase. If the refund through Google Play does not work, you can contact us via email (android [at] kurviger [dot] de) to ask for a refund, please include the date of purchase and the [[https:// |
- | If you are suffering from an issue and therefore cannot use the app as advertised, you might be eligible for a refund. Please first ask in our forum for help, this is usually the fastest and easiest way to solve an issue. If the forum cannot help you, please contact us via email with a description of the issue, the date of purchase, and the [[https:// | + | If you are suffering from an issue and therefore cannot use the app as advertised, you might be eligible for a refund. Please first ask in our forum for help, this is usually the fastest and easiest way to solve an issue. If the forum cannot help you, please contact us via email (android [at] kurviger [dot] de) with a description of the issue, the date of purchase, and the [[https:// |
Please be aware that the 7 day refund is a voluntary offer, there is no legal obligation and we reserve the right to decline refunds if refund requests appear abusive. | Please be aware that the 7 day refund is a voluntary offer, there is no legal obligation and we reserve the right to decline refunds if refund requests appear abusive. |