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app:manual:inst_sub [2022/08/08 10:32] – devemux86app:manual:inst_sub [2024/04/12 00:12] (current) – corvin
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-====== Kurviger App, Subscription, Upgrade ======+====== Kurviger app, installation, subscription, update, upgrade ======
  
-General information about Kurviger and the Kurviger app can be found on the website:\\ +<WRAP info>  
-[[https://kurviger.de/about/en|]]\\ +General information about the Kurviger website and the Kurviger app as well as the Tourer and Tourer+ subscriptions can be found on the website:\\ 
-[[https://kurviger.de/premium/en|]]\\+[[https://kurviger.de/about/en|About Kurviger]]\\ 
 +[[https://kurviger.de/premium/en|Kurviger Premium]]\\ 
 +\\
 and on Google Play:\\ and on Google Play:\\
-[[https://play.google.com/store/apps/details?id=gr.talent.kurviger|]]\\+[[https://play.google.com/store/apps/details?id=com.kurviger.app|Kurviger App]]\\ 
 +\\ 
 +iOS-BETA App:\\ 
 +[[https://testflight.apple.com/join/Y2eMnS3D|Kurviger App (iOS-BETA)]]\\ 
 + 
 + 
 +</WRAP>
  
 ---- ----
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 ===== Installing the app ===== ===== Installing the app =====
  
-The Kurviger App is only available for Android devices with Google Play. Info about the required Android version see in Google Play. Accessible via the link above.\\+The Kurviger App actually is only available for Android devices with Google Play. Info about the required Android version see in Google Play. Accessible via the link above.\\
  
 In your Android device, open the Google Play app. In Google Play, search for the Kurviger app.\\ In your Android device, open the Google Play app. In Google Play, search for the Kurviger app.\\
 Then install the Kurviger app with your account. Then install the Kurviger app with your account.
  
-After installing the Kurviger app, you can use it. Here we show you how to view the version of the app in the Kurviger app: +After installing the Kurviger app, you can use it. 
-  * ''**Menu** button'' > ''**Settings**'' > +
-  +
-|{{:app:manual:op_ap2_053a.png?180|}} |{{:app:manual:op_ap2_090.jpg?180|}} |{{:app:manual:op_ap2_090a.jpg?180|}} | +
-|Interface, tap menu button |Main menu, tap settings |Selection of the settings and display of the version | +
-|//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// ||| +
-|**Ad**: In the app after installing without subscription there is an advertisement bar. Links in this bar are NOT for subscribing to the Kurviger Pro subscription! ||| +
- +
-//Note:\\ +
-By using blocker / antivirus apps, Android / Google services and other apps (e.g. Kurviger) may be affected! You use blocker / antivirus apps at your own risk!\\ +
-//+
  
 ---- ----
  
-===== Kurviger Pro subscription =====+===== Subscription: Tourer and Tourer+ =====
  
-How do I get from the free basic features to the PRO features of the Kurviger app or how can I manage my subscription? Very easy! +Prices and features as well as further information on the subscriptions can be found on the website (see link above).
  
-  * ''**Menu** button'' > ''**Subscriptions**'' > +<wrap info> **Short info:**</wrap> \\ The Tourer+ subscription includes all the features of the Tourer subscription that can be used both on the Kurviger website and in the Kurviger app (version 3.x). In addition, the Tourer+ subscription includes further features that can only be used in the app, e.g. offline or for driving. Depending on the required features, only the Tourer or the Tourer+ subscription is required, which can then be used in the website AND app, for example. The selected subscription can be booked for monthly or annual costs. The first 7 days after taking out the subscription serve as a test phase. If you are not satisfied with the subscription, you will not be charged if you cancel the subscription during the trial period.
-   +
-Then e.g. you can select your monthly or annually subscription. You are linked to Google Play to make (or to cancel) the subscription contract using your Google account.+
  
-With the same Google account you can use the current subscription for its duration on other Android devices at no additional cost.+The selected premium subscription can be subscribed either on the website or in the app and is valid for both.
  
-If you have more than one Google Account, you should remember which account you used to make the subscription! Only with this account you will be able to use the current subscription for its duration on other Android devices at no additional cost!+===== Update, Upgrade =====
  
-----+**Update:**  
 +The current app (version 3.x) is constantly being developed and updated. The installed app can be updated in Google Play (Android). 
  
-==== Sign up subscription ====+We just launched our Kurviger iOS BETA, you can learn more about this [[app:ios_beta|here]]. Please feel free to follow us on social media or join our forum to hear about any information when we updates to the iOS app.
  
-The subscription includes a **7 day trial period**. No money will be charged during this trial period. If you are not satisfied with the additional features of the subscription, you can unsubscribe during the trial period and you will not have any costs.+**Upgrade:**  
 +It is not possible to upgrade from an older Kurviger app (version 2.x or 1.x) to the Kurviger app (version 3.x). For information on version 2.x or 1.x, see "Older Kurviger apps" below.
  
-Open the subscription dialog in the Kurviger app and take out a subscription (see also screenshots below): +===== Using Kurviger on iOS =====
-  * Internet connection is necessary +
-  * ''**Menu** button'' > ''**Subscriptions**'' > +
-  * In the subscription dialog, click on the desired subscription (monthly or yearly) +
-  * A Google Play window opens +
-  * Follow the on-screen Google Play instructions +
-  * After successful subscription the activated subscription is displayed in the subscription dialog+
  
-^Sign up subscription ^^^ +We just launched our Kurviger iOS BETA, you can learn more about this [[app:ios_beta|here]]. Please feel free to follow us on social media or join our forum to hear about any information when we updates to the iOS app.
-|{{:app:manual:op_ap2_077.jpg?180|}} |{{:app:manual:op_ap2_075a.jpg?180|}} |{{:app:manual:op_ap2_076a.jpg?180|}} | +
-|Main menu, tap on Subsriptions (A) |Display of possible subscriptions (C). To subscribe tap desired subscription |Display of activated subsription (C). //(After successful subscription.)// | +
-|//(Google Play manages the subscription. Google Play may need to be turned on with Internet connection to display and cache the activated subscription.)// ||| +
-|//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// |||+
  
-----+===== Older Kurviger Apps =====
  
-==== Subscription is not displayed ====+You installed an older Kurviger app until December 2022.\\ 
 +You still have questions about this.\\
  
-In the Kurviger app, open the subscription dialog. Instead of the subscriptions, an error message is displayed: +**Availability of the previous apps**
-  * ''**Menu** button'' > ''**Subscriptions**'' > +
-  * In the subscription dialog an error message is displayed +
-  * For more info see the following table with the screenshot+
  
-^Display of an error message instead of the subscriptions ^^^ +**My PRO app (1.x) is missing on my Android device. How can I install it?**
-|{{:app:manual:op_ap2_075c.jpg?180|}} |The display of the possible and/or the selected subscription is managed by Google Play. There are situations when opening the subscription dialog, Google Play subscription management does not work and an error message is displayed. || +
-|::: |So e.g. when missing internet connection. This can be avoided if an Internet connection is available when opening the subscription dialog. || +
-|::: |But sometimes this is not helping to avoid the error message. Sometimes it helps to switch off the Kurviger app and the device. Then again switch on the device and the Kurviger app with activated internet connection. Then again open the Subscription dialog. When this is not helping please have a look to the [[https://forum.kurviger.de/t/google-play-error/8238 |forum]]. There you will find further suggestions for solutions. || +
-|::: |Although the error message is displayed in the subscription dialog if there is no Internet connection, the associated PRO features can be used with an active subscription that does not require an Internet connection. For this, see the operating instructions with the note "Kurviger PRO" (see Link [[app:manual:inst_sub#Links|at the end of the page]]). || +
-|//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// |||+
  
-----+**How to get from the PRO app (version 1.x) to the PRO features (version 2.x)?**
  
-==== Change subscription (monthly to yearly or vice versa) ====+**My Kurviger app (2.x) is missing on my Android device. How can I install it?**
  
-You can change your subscription (monthly to yearly or yearly to monthly) out of the app. +**How to get from the PRO app (1.x) or the app (2.x) to the actual app Kurviger (3.x)?**
-  * Internet connection is necessary +
-  * ''**Menu** button'' > ''**Subscriptions**'' > +
-  * Click on the subscription you want +
-  * A Google Play window opens +
-  * Follow the on-screen Google Play instructions+
  
-----+You can find the answers [[app:manual:prev_vers|here]].
  
-==== Cancel subscription ==== 
  
-  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&oco=1|Cancel a subscription on play.google.com]] 
-  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1#zippy=%2Ccancel-a-subscription-on-the-google-play-app|Cancel a subscription on the Google Play app]] 
- 
-Or open the subscription dialog in the Kurviger app and unsubscribe the activated subscription (see also screenshots below): 
-  * Internet connection is necessary 
-  * ''**Menu** button'' > ''**Subscriptions**'' > 
-  * In the subscription dialog, click on the activated subscription (monthly or yearly) 
-  * A Google Play window opens 
-  * Follow the on-screen Google Play instructions 
-  * After successful subscription cancellation the possible subscriptions are displayed in the subscription dialog 
- 
-^Cancel subscription ^^^ 
-|{{:app:manual:op_ap2_076a.jpg?180|}} |{{:app:manual:op_ap2_076c.jpg?180|}} |{{:app:manual:op_ap2_075a.jpg?180|}} | 
-|Display of activated subsription (C), tap to unsubscribe |Subscription, info and unsubsribe (Google Play) |Display of possible subscriptions (C). //(After successful subscription cancellation.)// | 
-|//(Google Play manages the subscription. To view, cache and cancel the activated subscription, Google Play may need to be turned on with Internet connection.)// ||| 
-|//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// ||| 
- 
----- 
----- 
- 
-===== Older Kurviger App ===== 
- 
-You purchased the older Kurviger Pro app until June 2021.\\ 
-You still have questions about this.\\ 
- 
-**How do I get from the PRO app (version 1.x) to the PRO features (version 2.x)?** 
- 
-**My PRO app (1.x) is missing on my Android device. How can I install it?** 
- 
-You can find the answers [[app:manual:prev_vers|here]]. 
- 
----- 
 ---- ----
  
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 [[general:definitions|Terms and Definitions about Kurviger]]\\ [[general:definitions|Terms and Definitions about Kurviger]]\\
- 
-**Topics of the operating guide to the Kurviger App:**\\ 
-[[app:manual:intro|Operating Guide to Kurviger App, Content and Intro]]\\ 
-[[app:manual:general|App: Interface, Views, Elements, Follow, Crosshairs, Screenshot, Overview]]\\ 
-[[app:manual:map|App: Map, POIs, Bookmarks, Address, Coordinates]]\\ 
-[[app:manual:route|App: Route planning, Routing, Route, Instructions, Overlays, Track, Transfer, Waypoints]]\\ 
-[[app:manual:pro|Kurviger Pro: Navigation, Simulation, GPS Recording, Auto-Zoom, Screen Lock, Rerouting, More, Offline use]]\\ 
  
 **Quick access to further information:**\\  **Quick access to further information:**\\ 
Line 142: Line 78:
 [[app:getting_started|Getting Started]]\\ [[app:getting_started|Getting Started]]\\
 [[app:faq:map_gestures|Gestures]]\\ [[app:faq:map_gestures|Gestures]]\\
-[[app:offline_maps|Offline Maps]]\\ 
-[[app:offline_routing|Offline Routing]]\\ 
 [[:route_transfer|Route files, Route transfer (Import, Export)]]\\ [[:route_transfer|Route files, Route transfer (Import, Export)]]\\
  
 More information about Kurviger can be found by clicking the links in the sidebar. More information about Kurviger can be found by clicking the links in the sidebar.
 +
 +
 +===== Further questions? =====
 +
 +<WRAP round help> Do you have further questions about Kurviger? Then you can also visit our [[https://www.youtube.com/@kurviger|YouTube channel]]. There you will find some helpful videos from the "Kurviger Explained" series.
 +
 +You can also contact us at any time in the [[https://forum.kurviger.de/|Kurviger Forum]]. There we will help you with your enquiry as quickly as possible. </WRAP>
  
  • app/manual/inst_sub.1659947537.txt.gz
  • Last modified: 2022/08/08 10:32
  • by devemux86