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app:manual:inst_sub [2022/08/08 10:32] devemux86app:manual:inst_sub [2022/08/31 12:53] (current) devemux86
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 ====== Kurviger App, Subscription, Upgrade ====== ====== Kurviger App, Subscription, Upgrade ======
  
-General information about Kurviger and the Kurviger app can be found on the website:\\+General information about **Kurviger** and the **Kurviger app** as well as the subscriptions (**Kurviger Pro** for the app, **Kurviger Tourer** for the website) can be found on the website:\\
 [[https://kurviger.de/about/en|]]\\ [[https://kurviger.de/about/en|]]\\
 [[https://kurviger.de/premium/en|]]\\ [[https://kurviger.de/premium/en|]]\\
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 ===== Kurviger Pro subscription ===== ===== Kurviger Pro subscription =====
  
-How do I get from the free basic features to the PRO features of the Kurviger app or how can I manage my subscription? Very easy! +How do I get from the free basic features to the PRO features of the Kurviger app or how can I manage my Kurviger Pro subscription? Very easy! 
  
   * ''**Menu** button'' > ''**Subscriptions**'' >   * ''**Menu** button'' > ''**Subscriptions**'' >
      
-Then e.g. you can select your monthly or annually subscription. You are linked to Google Play to make (or to cancel) the subscription contract using your Google account.+Then e.g. you can select your monthly or annually Kurviger Pro subscription. You are linked to Google Play to make (or to cancel) the Kurviger Pro subscription contract using your Google account.
  
-With the same Google account you can use the current subscription for its duration on other Android devices at no additional cost.+Google Play manages the Kurviger Pro subscription. 
  
-If you have more than one Google Account, you should remember which account you used to make the subscription! Only with this account you will be able to use the current subscription for its duration on other Android devices at no additional cost!+With the same Google account you can use the current Kurviger Pro subscription for its duration on other Android devices at no additional cost. 
 + 
 +If you have more than one Google Account, you should remember which account you used to make the Kurviger Pro subscription! Only with this account you will be able to use the current Kurviger Pro subscription for its duration on other Android devices at no additional cost! 
 + 
 +//Note:\\ 
 +The subscriptions **Kurviger Pro** for the app and **Kurviger Tourer** for the website are different and independent subscriptions. For more information see the [[https://kurviger.de/premium/en|website]]. 
 +//
  
 ---- ----
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 ==== Sign up subscription ==== ==== Sign up subscription ====
  
-The subscription includes a **7 day trial period**. No money will be charged during this trial period. If you are not satisfied with the additional features of the subscription, you can unsubscribe during the trial period and you will not have any costs.+The Kurviger Pro subscription includes a **7 day trial period**. No money will be charged during this trial period. If you are not satisfied with the additional features of the subscription, you can unsubscribe during the trial period and you will not have any costs.
  
 Open the subscription dialog in the Kurviger app and take out a subscription (see also screenshots below): Open the subscription dialog in the Kurviger app and take out a subscription (see also screenshots below):
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 ^Sign up subscription ^^^ ^Sign up subscription ^^^
 +^Main menu ^Subscriptions dialog (subscription not activated) ^Subscriptions dialog (subscription activated) ^
 |{{:app:manual:op_ap2_077.jpg?180|}} |{{:app:manual:op_ap2_075a.jpg?180|}} |{{:app:manual:op_ap2_076a.jpg?180|}} | |{{:app:manual:op_ap2_077.jpg?180|}} |{{:app:manual:op_ap2_075a.jpg?180|}} |{{:app:manual:op_ap2_076a.jpg?180|}} |
-|Main menu, tap on Subsriptions (A|Display of possible subscriptions (C)To subscribe tap desired subscription |Display of activated subsription (C). //(After successful subscription.)// +**A** Tap on "Subsriptions", to open dialog | **A** An advertising bar may be displayed here. For the Kurviger Pro subscription, please DO NOT click on the items contained therein. |
-|//(Google Play manages the subscription. Google Play may need to be turned on with Internet connection to display and cache the activated subscription.)// |||+|::: | **B** Reference to the "Kurviger Pro" subscription. || 
 +|::: | **C** Display of possible subscriptions. Tap on the desired subscription to subscribe it **C** Display of the activated subscription.  
 +|//(Google Play may need to be turned on with Internet connection to display and cache the activated subscription.)// |||
 |//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// ||| |//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// |||
  
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 ==== Subscription is not displayed ==== ==== Subscription is not displayed ====
  
-In the Kurviger app, open the subscription dialog. Instead of the subscriptions, an error message is displayed:+In the Kurviger app, open the subscription dialog. Instead of the Kurviger Pro subscriptions, an error message or 2 panels without subscription indication are displayed:
   * ''**Menu** button'' > ''**Subscriptions**'' >   * ''**Menu** button'' > ''**Subscriptions**'' >
-  * In the subscription dialog an error message is displayed +  * In the subscription dialog an error message or 2 panels without subscription indication are displayed 
-  * For more info see the following table with the screenshot+  * For more info see the following tables with the screenshots
  
 ^Display of an error message instead of the subscriptions ^^^ ^Display of an error message instead of the subscriptions ^^^
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 |::: |Although the error message is displayed in the subscription dialog if there is no Internet connection, the associated PRO features can be used with an active subscription that does not require an Internet connection. For this, see the operating instructions with the note "Kurviger PRO" (see Link [[app:manual:inst_sub#Links|at the end of the page]]). || |::: |Although the error message is displayed in the subscription dialog if there is no Internet connection, the associated PRO features can be used with an active subscription that does not require an Internet connection. For this, see the operating instructions with the note "Kurviger PRO" (see Link [[app:manual:inst_sub#Links|at the end of the page]]). ||
 |//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// ||| |//(Pictures are only rough examples. Depending on settings, view may differ significantly. For actual view, content and language please consider texts in the guide and / or use app.)// |||
 +
 +^Display of 2 panels without subscription indication ^^^
 +|{{:app:manual:op_ap2_075d.jpg?180|}} |The display of the possible and/or the selected subscription is managed by Google Play. There are situations when opening the subscription dialog, Google Play subscription management does not work and 2 panels without subscription indication are displayed. Instead of the subscription indication, the panels only display "Kostenlos", "Free" or similar. ||
 +|::: |So e.g. when missing internet connection. This can be avoided if an Internet connection is available when opening the subscription dialog. ||
 +|::: |It may be that no Kurviger Pro subscription has been made under the current account so far. ||
 +|::: |See also the suggested solutions in the table above. ||
 +|::: |The PRO features can not be used! ||
 +|::: | **A** An advertising bar may be displayed here. ||
 +|::: | **B** Reference to the "Kurviger Pro" subscription.  ||
 +|::: | **C** Panels without reference to the subscriptions. //(The situation for this display could not be reproduced. Image is therefore edited manually. Text (in german) is copied from screenshot from [[https://forum.kurviger.de/t/abo-cancelation/9183 |Forum]].)// ||
  
 ---- ----
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 ==== Change subscription (monthly to yearly or vice versa) ==== ==== Change subscription (monthly to yearly or vice versa) ====
  
-You can change your subscription (monthly to yearly or yearly to monthly) out of the app.+You can change your Kurviger Pro subscription (monthly to yearly or yearly to monthly) out of the app.
   * Internet connection is necessary   * Internet connection is necessary
   * ''**Menu** button'' > ''**Subscriptions**'' >   * ''**Menu** button'' > ''**Subscriptions**'' >
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 ==== Cancel subscription ==== ==== Cancel subscription ====
  
-  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&oco=1|Cancel a subscription on play.google.com]] +  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DDesktop&oco=1|Google Play Help - Cancel a subscription on play.google.com]] 
-  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1#zippy=%2Ccancel-a-subscription-on-the-google-play-app|Cancel a subscription on the Google Play app]]+  * [[https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1#zippy=%2Ccancel-a-subscription-on-the-google-play-app|Google Play Help - Cancel a subscription on the Google Play app]]
  
-Or open the subscription dialog in the Kurviger app and unsubscribe the activated subscription (see also screenshots below):+Open the subscription dialog in the Kurviger app and unsubscribe the activated Kurviger Pro subscription (see also screenshots below):
   * Internet connection is necessary   * Internet connection is necessary
   * ''**Menu** button'' > ''**Subscriptions**'' >   * ''**Menu** button'' > ''**Subscriptions**'' >
app/manual/inst_sub.1659947537.txt.gz · Last modified: 2022/08/08 10:32 by devemux86