Differences

This shows you the differences between two versions of the page.

--- web:faq:integration:huawei_protected_app [2018/07/09 10:18] – admin
+++ web:faq:integration:huawei_protected_app [2018/07/31 11:45] (current) – admin
@@ Line 1: / Line 1: @@
 ====== The Kurviger app gets suddenly killed or frozen on my Huawei / Honor device ======
-Huawei / Honor introduced a so called battery optimization technique, where apps in the background can get killed or frozen in the background to "reduce battery usage". This is a known Huawei / Honor problem especially if you don't want a certain app to be killed or frozen, see for example [[https://phandroid.com/2017/02/02/huawei-honor-emui-first-thing/|here]].
+We move this topic [[app:faq:app_is_stopped_in_background|here]].
-You can try to protect the Kurviger app by "protecting" it:
-  * ''Settings'', ''Battery'' : manage Kurviger Pro manually. You need to set the switches to ''off''.
-  * ''Settings'', ''App Permissions'', ''Special Access'', ''Ignore Battery-Optimizations'' : ''Show all apps'' and set Kurviger to allowed.
-  * ''Settings'', ''Advanced Settings'', ''Batterymanager'', ''Protected Apps'': set Kurviger to protected.
-The exact location in the settings can vary by device and Android (EMUI) version. Unfortunatley, we received reports that some devices might still kill the app, even though it is protected. If you find other ways of improving this behavior, please let us know.