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web:faq:tourer:cant_access_my_subscription [2021/03/29 10:53] adminweb:faq:tourer:cant_access_my_subscription [2022/02/09 09:52] admin
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 ====== I can't access my Kurviger Tourer subscription ====== ====== I can't access my Kurviger Tourer subscription ======
 +
 +You can view the current status of your Kurviger Tourer subscription in the [[https://kurviger.de/account/tourer/en|account management view]]. If you can't see a subscription here, there might be an issue. Below we have documented the typical issues.
  
 ===== Multiple Accounts ===== ===== Multiple Accounts =====
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 We have seen cases where browser extensions blocked the connection to our database. Please make sure you are not using extensions like AdBlocker, Script Blocker, Ghostery, or a similar plugin. We have seen cases where browser extensions blocked the connection to our database. Please make sure you are not using extensions like AdBlocker, Script Blocker, Ghostery, or a similar plugin.
 +
 +If you are using your work computer, it might be that it is setup to block certain connections. In this case your best option might be to use a different computer.
  
 ===== Issues with Your Browser ===== ===== Issues with Your Browser =====
  • web/faq/tourer/cant_access_my_subscription.txt
  • Last modified: 2024/05/28 15:06
  • by admin