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app:faq:navigate_no_voice_prompt [2019/05/16 14:44] – created admin | app:faq:navigate_no_voice_prompt [2023/05/02 15:02] – admin | ||
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Here are some tips, if you can't hear any voice output from the Kurviger app. | Here are some tips, if you can't hear any voice output from the Kurviger app. | ||
- | First make sure that you don't have any Bluetooth device connected to your phone. Kurviger supports Bluetooth output, | + | First make sure that you don't have any Bluetooth device connected to your phone. Kurviger supports Bluetooth output, |
- | Now, plan a route and press the navigate button. The navigation should start. If you are on the route, the navigation panel on top that should show the current road name. If you press on that panel, | + | Make sure that you enabled |
- | If you still don't hear a voice output, please make sure that you have a [[https:// | + | For this, we recommend to enable the setting '' |
+ | |||
+ | If you still don't hear a voice output, please make sure that you have a [[https:// | ||
+ | |||
+ | ===== Samsung ===== | ||
+ | |||
+ | If you are using a Samsung device, you might be using the Samsung TTS by default. The Samsung TTS by default features less languages. You can install more languages, for example in the Galaxy Store. Alternatively, | ||
+ | |||
+ | ===== Voice in the background or with a disabled display ===== | ||
+ | |||
+ | Android is very strict when it comes to apps that run in the background.The Kurviger app works in the background, but two things need to be set in order for the app to work perfectly. | ||
+ | |||
+ | - The location permission for the Kurviger app needs to be set to '' | ||
+ | - You should disable battery optimisation for the Kurviger app. If the battery optimisation is active, Android will stop the Kurviger app after some time and the navigation will stop after some time. Please refer to [[https:// | ||
+ | |||
+ | {{: |