Differences

This shows you the differences between two versions of the page.

--- app:offline_maps [2023/09/01 19:10] – admin
+++ app:offline_maps [2024/01/24 10:16] (current) – corvin
@@ Line 1: / Line 1: @@
 ====== Offline Maps Guide ======
-Offline maps are available in the [[https://play.google.com/store/apps/details?id=com.kurviger.app|Kurviger App]]. Offline maps allow you to view the map during the navigation without internet connection.
+<WRAP info> Offline maps are available in the [[https://play.google.com/store/apps/details?id=com.kurviger.app|Kurviger App]]. Offline maps allow you to view the map during the navigation without internet connection.
-  * __The route calculation requires you to have an internet connection, but the navigation itself does not require an internet connection, when using offline maps__.
+  * The route calculation requires you to have an internet connection, but the **navigation itself does not require an internet connection, when using offline maps**.
-  * __Offline maps are only available with an active Kurviger Tourer+ membership__.
+  * Offline maps are **only available with an active Kurviger Tourer+** membership.
+  * Offline maps are **currently only for the navigation**, not for the route planning.
+</WRAP>
 ===== Download Map Regions =====
+{{:app:app_offline_maps_menu.png?200|}}{{:app:app_offline_maps_manager.png?200|}}
+----
 Map regions are great if you want to download maps for areas where you typically ride or for your next vacation.
-Click on the menu icon in the top left (3 bars / burger icon) and click on offline maps.
+  - Click on the menu icon (''☰'') in the top left (3 bars / burger icon) and click on offline maps.
+  - You will see the map and rectangular regions on the map. You can click on a rectangle to select it.
+  - When you press ''Apply'' the region will be downloaded.
-{{:app:app_offline_maps_menu.png?200|}}{{:app:app_offline_maps_manager.png?200|}}
+You can select multiple regions. If you want to select several regions you can use the ''+'' and ''-'' buttons to select them easily.
-You will see the map and rectangular regions on the map. You can click on a rectangle to select it. When you press ''Apply'' the region will be downloaded. You can select multiple regions. If you want to select several regions you can use the ''+'' and ''-'' buttons to select them easily. You can use the button right of the ''-'' to select all regions on your current route.
+<wrap tip> Tip </wrap>  You can use the button right of the ''-'' to select all regions on your current route.
-Please note: we highly recommend to not download huge areas. This can result in long download times, unnecessary usage of storage on your device, will make updating the maps way more complicated, and in the worst case can lead to performance issues. Just download the areas you actually need, and you will be fine. You can always download more areas and use the auto download feature (see below) for navigation as well.
+In rare cases there can be issues when downloading a map region. If there was an issue with the download the map region will stay gray with the spinner icon (please allow up to 1 minute after the download finishes for the region to turn green). You can click on the region to select it for deletion, click ''Apply'' and then download it again.
+<wrap important> Please note </wrap>  We highly recommend to not download huge areas. This can result in long download times, unnecessary usage of storage on your device, will make updating the maps way more complicated, and in the worst case can lead to performance issues. Just download the areas you actually need, and you will be fine. You can always download more areas and use the auto download feature (see below) for navigation as well.
 ===== Auto Download for Routes =====
@@ Line 22: / Line 33: @@
 The auto download helps when you might come across an area with no reception during your ride.
-The auto download downloads only the required maps along your route (so it's more or less the same data that you would use during the ride anyway). If you come to a place with no reception, the map will still be shown. Everytime the route is recalculated or the navigation starts the download starts automatically in the background.
+The auto download downloads only the required maps along your route (so it's more or less the same data that you would use during the ride anyway). Already downloaded maps won't be downloaded again. If you come to a place with no reception, the map will still be shown. Everytime the route is recalculated or the navigation starts the download starts automatically in the background.
 You can disable this feature in the navigation settings.
+===== Update Map Regions =====
+Once the maps reach a certain age (right now this is 30 days), the Offline Maps Manager will show a button to update the maps. If you want to update a map region before that time, you can delete the region and download it again.
 ===== Offline Maps Storage Location =====
@@ Line 39: / Line 54: @@
 The old Kurviger App had a different offline maps mechanism, if you are still using the old app, you can find the documentation about this [[https://docs.kurviger.de/app/offline_maps?rev=1670668844|here]].
-----
-----
 ====== Links ======
@@ Line 63: / Line 75: @@
 More information about Kurviger can be found by clicking the links in the sidebar.
+===== Further questions? =====
+<WRAP round help> Do you have further questions about the Kurviger features? Then you can also visit our [[https://www.youtube.com/@kurviger|YouTube channel]]. There you will find some helpful videos from the "Kurviger Explained" series.
+You can also contact us at any time in the [[https://forum.kurviger.de/|Kurviger Forum]].
+We will help you with your enquiry as quickly as possible.
+</WRAP>