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web:faq:browser_incompatible [2023/03/26 10:32] – admin | web:faq:browser_incompatible [2024/04/23 21:51] (current) – admin | ||
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We recommend to keep your device updated to the latest Android OS version that is available for your device. Also make sure that you keep system apps up to date. Sometimes Google Play won't notify you about app updates, so it is worth to manually check for updates from time to time. You can find more on this [[https:// | We recommend to keep your device updated to the latest Android OS version that is available for your device. Also make sure that you keep system apps up to date. Sometimes Google Play won't notify you about app updates, so it is worth to manually check for updates from time to time. You can find more on this [[https:// | ||
- | Most relevant for Kurviger is that you keep your browser updated. On most Android devices this is "Google Chrome", on older devices the app can be called | + | Most relevant for Kurviger is that you keep your browser updated. On most Android devices this is [[https:// |
You will need to have at least Android 5.1. | You will need to have at least Android 5.1. | ||
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Nowadays browsers evolve fast and most browsers have an auto update feature included. We recommend to keep your browser updated to the latest version. | Nowadays browsers evolve fast and most browsers have an auto update feature included. We recommend to keep your browser updated to the latest version. | ||
- | Kurviger does not support Internet Explorer. Lately, Safari is becoming the new Internet Explorer. So if you see issues with Safari, please try a different browser and please let us know in the [[https:// | + | Kurviger does not support Internet Explorer. Lately, Safari is becoming the new Internet Explorer. So if you see issues with Safari, please try a different browser and please let us know our [[https:// |
- | If you have the latest version of your browser installed and still see issues, the issue might be related to your browser settings. Kurviger | + | If you have the latest version of your browser installed and still see issues, the issue might be related to your browser settings. Kurviger |
+ | |||
+ | If this does not help, you can also try private browsing mode / incognito mode in your browser. If it works in incognito it could be related to browser plugins, as incognito disables browser plugins by default. | ||
If you still see issues, it could be related to browser extensions, plugins, etc. | If you still see issues, it could be related to browser extensions, plugins, etc. |