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web:faq:integration:huawei_protected_app [2018/06/04 14:00] – admin | web:faq:integration:huawei_protected_app [2018/07/09 10:18] – admin | ||
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====== The Kurviger app gets suddenly killed or frozen on my Huawei / Honor device ====== | ====== The Kurviger app gets suddenly killed or frozen on my Huawei / Honor device ====== | ||
- | Huawei / Honor introduced a so called battery optimization technique, where apps in the background can get killed or frozen in the background to " | + | Huawei / Honor introduced a so called battery optimization technique, where apps in the background can get killed or frozen in the background to " |
+ | |||
+ | You can try to protect the Kurviger app by " | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
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+ | The exact location in the settings can vary by device and Android (EMUI) version. Unfortunatley, we received reports that some devices might still kill the app, even though it is protected. If you find other ways of improving this behavior, please let us know. |