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There was an issue during the navigation like I was navigated along a closed or blocked road, or the turn instructions were not correct, what can I do about it?

Kurviger is based on OpenStreetMap (OSM). This means that the road data is build by a community of thousands of people. If the roads change, someone has to update the data in OSM or maybe the data has never been entered by anyone before. Depending on where you are living, chances might be good, that you come across a road that is not correctly specified in OSM (we call this not correctly tagged). Kurviger respects the restrictions that are tagged in OSM and most common tags, if there are no restrictions, there is no way for us to know if a certain road has any restrictions or certain properties. Usually, if Kurviger is behaving very weird, this is because there is an issue in the OSM data, obviously this is not always the case, but usually :).

You can always let us know in our forum and we will help you finding the reason for the incorrect results and can report a note in OSM.

To get started with OSM, have look here.

Construction sites are not always tagged in OSM. If the construction site is only a short-term construction site (less than 6 months), the general opinion is not to tag it. If the construction takes longer than 6 month, please go ahead and tag it. See the OSM wiki for more details.

Especially for smaller roads, there might be a missing access restriction in OSM. You should check that the access tag is set correctly. Access restrictions can be set to ways and nodes. Generally we recommend to tag the ways. Ways also include ferries, so if a ferry is not transporting motorcycles, this can be tagged for the way of the ferry. For more information see the OSM wiki.

If the instructions at a roundabout are not correct, for example, instead of “take exit X at roundabout” you receive a turn instruction like “turn slight right/left”, this usually means that the roundabout is not tagged correctly. Every roundabout has to be tagged with junction=roundabout. See the OSM wiki for more details.

If a street name is missing for a turn instruction, this usually indicates that the name tag is missing for the way after the turn. Usually it happens that street names are not tagged for very short ways, if this way is directly after the turn, we cannot create a street name for the turn. Have a look at the OSM wiki for more details.

  • web/faq/incorrect_routes.1504243374.txt.gz
  • Last modified: 2017/09/01 07:22
  • by admin